What are the Benefits of Managed Services?

By | November 24, 2020

As a business owner, you need to make sure that your company’s processes, systems and resources are always up to scratch and functioning perfectly. However, with all of the diverse working parts of a thriving organization, it’s easy to feel overwhelmed by the task. From ensuring that printers have enough paper and ink to keeping on top of employee phone contracts, to arranging the maintenance of every piece of equipment and understanding individual warranty conditions, there is an awful lot to take on board on top of your day to day work. 

Of course, you don’t have to take these numerous, diverse and complex matters upon yourself. The alternative is to look into managed service providers (MSPs). When you opt for an MSP, it means that you will be outsourcing the management and maintenance of a certain resource. Examples include managed print services, communications (such as business phone lines and mobile providers), cloud infrastructure and software as a service (SaaS). In this article, we’ll look at just a few of the ways in which managed print services can make the running of your business a little smoother.

Saving Time

Your time is extremely valuable, and by choosing to outsource your services, you may be able to offload numerous tasks that might otherwise distract you from your central role. These tasks will be handed over to specialists who thoroughly understand the processes involved. They’ll keep everything running smoothly, arrange regular maintenance checks and emergency repairs, research the latest upgrades, monitor and analyze usage and provide technical support on a remote basis, so you won’t have to worry about arranging these matters individually.

Saving Money

Managed service providers can help your business to spend less. By opting for remote support management for the likes of IT and HR services, you won’t be required to hire salaried employees for these roles and you’ll only pay for the help you receive. What’s more, in many cases, if you choose MSPs to handle certain equipment and resources, the fee you pay will cover software and hardware upgrades and maintenance, which means you won’t be required to splash out every time these are required. Regular maintenance checks will be organized by your MSPs, helping you to catch minor faults before they become expensive issues. You can even arrange to be notified of the latest deals and promotions, helping you to keep your costs down while taking advantage of new tech.

Staying Up to Date

In order to stay ahead of the competition when it comes to the production of exceptional goods and the provision of unbeatable services, you’ll need access to the latest equipment, software and hardware. It can be difficult to stay in the loop when it comes to advances within your industry, after all this kind of research takes time that, as a busy company owner, you’re unlikely to have. Instead, you can pass this important task on to your managed service providers. They’ll notify you of any new tech, upgrades or updates that are available, allowing you to order new products and install software remotely when required, simplifying this part of your job significantly.

Instantly Access Support Resources

Gone are the days of desperately trawling through forums and manufacturer websites for guidance on how to use a piece of equipment or software. Now, you can access the right support with a simple phone call or IM conversation to your MSP. These service providers offer some of the top tools for remote support within your industry as part of a pre-arranged package, taking the stress and guesswork out of IT, tech maintenance and troubleshooting.